Operational efficiency

From introducing new products and innovations to improving supply chain efficiency, rethinking purchasing patterns and enhancing productivity.
Service directions
Service directions
  • Improving operational efficiency
    Including business process reengineering, quality improvement and cost reduction.


    • Audit of the operating model, identification of places of increased tension, intersections of areas of responsibility
    • Process potential and waste analysis
    • Determining the cost structure and influencing factors
    • Develop cost reduction options
    • Proposals for reorganization of processes, study of option
  • Definition of a controllable cost base and development of control proposals
    • Audit of the AS IS situation, determination of direct and indirect costs
    • Determination of the optimal cost structure
    • Development of a cost management model
    • (optional) Create a dashboard to control and improve efficiency
  • Cost optimization
    • Audit of operating costs
    • Determination of cost optimization options
    • Development of a consistent cost management systems
  • Supply chain management
    • Supply chain transformation
    • Analysis of supply chain efficiency improving procurement efficiency
    • Analysis of the effectiveness of the procurement system
    • Improving the efficiency of supplier selection
    • Improving the efficiency of procurement processes
  • Environmental audit of business processes
    • will conduct an audit in order to assess the environmental friendliness and calculate the risks
    • will examine the "as is" situation: how much money the company is now spending due to the irrational use of resources, identify "environmental leaks" and assess environmental risks
    • will develop a strategy to reduce costs and reduce the environmental footprint of the company through the introduction of sustainable practices
  • Implementation of paperless processes
    • will review your processes
    • will establish electronic document management
    • will help to implement the "green" processes so that they are organically included in the daily work of the organization
Current business issues related to business
processes and operational efficiency:
Current business issues related to business
processes and operational efficiency:
* This is not an exhaustive list of our services. Contact us and we will offer the best solution in accordance with the current business objectives
* This is not an exhaustive list of our services. Contact us and we will offer the best solution in accordance with the current business objectives
Stages of work in a process transformation and operational efficiency project
Stages of work in a process transformation and operational efficiency project
We can guide your company through the entire optimization cycle, or in agreement with you, focus only on specific areas
Our cases:
  • Comprehensive optimization of business processes, employee KPIs and preparation for automation
    Company: construction company

    Objectives of the project:
    • Determine the key goals of the company for the year, contributing to the achievement of the strategy
    • Develop a KPI system for all categories of employees
    • Define and optimize the company's business processes
    • Determine the points of cross-functional conflicts affecting the financial result of the company, establish rules for employees
  • Key results:
      Formed and described a model of the company's business processes
      • Identified "red" areas of cross-functional conflicts affecting the financial result of the company на финансовый результат компании
      • Determined entry and exit points, ways and methods of automating each process
      • Described business processes with delimitation by areas of responsibility
      • Formed regulations for the main business processes
      Corrected the KPI system of employees
      • The key goals of the company for the year have been identified, contributing to the achievement of the strategy
      • It is described what the KPIs of departments are aimed at now
      • Adjusted KPI and employee motivation system for the company's strategy
      • Formed a vision of a tool for tracking performance
      • Created a KPI dashboard (Excel) with formulas for calculating, defining data flows to fill in factors.
      A clear TOR (Technical requirement) has been formed for further automation of processes
    • Analysis and improvement of the efficiency of export activities
      Company: An agricultural export distribution company
      • Export cargo traffic — thousands of tons of agricultural products
      • Destinations — India, China, Pakistan, UAE, etc.
      Objectives of the project:
      • Form a system to effectively take into account the factors affecting the success of the client's business
      • Form a business model that can visually demonstrate the effects of dynamic changes in factors in the form of a dashboard
    • Key results:
      • Key problems in export activities are identified, solutions are proposed, thanks to which the company will be able to significantly increase profits
      • Analytics of transactions for all groups of goods demonstrates areas of growth in the financial efficiency of transactions
      • Optimization model in Excel includes a dashboard for organizing transactions, a model for effective markup and a portfolio model
    • Analysis, optimization and improvement of operational efficiency of the shipping process

      Company: large manufacturing enterprise (NDA), the company’s cargo traffic is thousands of tons of products per year.

      Number of employees:
      more than 2500 people

      Objectives of the project:

      • Increase the traffic of the shipping segment of the logistics process
      • Develop a common understanding of development zones and ways of regulating processes by company employees against the background of emerging excesses
    • Key results:
      • The proposed initiatives will significantly increase cargo traffic and reduce the time for the full cycle of product shipment from the creation of an application to its implementation.
        8 processes were identified that can be performed in parallel, which speeds up the entire process of shipment of the logistics sector of the plant
      • Risk management allows a plant to improve the predictability of the process chain. The proposed initiatives will maximally reduce the most significant and probable risks by 95%, freeing up capacity for 700 minutes, giving more than 560 additional tons of loading
    • Audit and analysis of business processes

      Company: Large Manufacturing Enterprise (NDA)

      Project audience:
      850 people

      What problems did they solve:

      • High operating costs within the company
        It is not clear who does what in the company, there are "zones of irresponsibility"
      • Frequent and lengthy operational meetings, meeting agenda contains the same issues
      • When solving a problem, it is impossible to find a responsible person, responsibility is transferred by employees to each other
      • Issues in current operating activities take a long time to resolve
      • Long and voluminous workflow
    • Key results:
      • Reduction of losses by 300,000 rubles per day by identifying violations of the requirements for the technological process at the stage of production preparation
      • Reduction of the number of employees in the finished goods warehouse by 30% due to the automation of actions for the preparation of accompanying documentation
      • Reducing the time for negotiating contracts from 7 days to 2 days by optimizing the number of actions in the process and delimiting areas of responsibility
      • Reducing the discrepancy in the planned and actual project budget (supply and installation of equipment) from 55-50% to 10-15% due to the implementation of the procedures "Project Management" and "Project Risk Management"
    • Motivation system development (KPI)

      Company: logistics company (NDA)

      Project audience: more than 500 employees

      What problems did they solve:

      • The income of the company’s employees is higher than the profit and the results they bring to the company
      • The activities of employees are not focused on the goals of the organization
      • The developed regulations do not work
      • All employees receive a fixed salary, employees are not motivated to achieve business results
      • Process managers do not take responsibility for and manage their business process
    • Key results:
      • Reduction of costs by 385,000 rubles per month due to changes in the motivation system for employees of the sales department, consisting of 3 people (costs for unreasonably high motivation decreased (according to the old formula), conversion increased, which made it possible to significantly reduce advertising costs)
      • Reducing the time for transferring primary documentation to the accounting department from 1.5 months to 1 week due to the fact that criteria for the motivation formula are calculated in the motivation system on the basis of the submitted documentation)
    Among our clients